Contact Us

Our contact information can be found in the footer below. Please don’t hesitate to contact us via phone, email or our quick contact form.

FAQ

Is my business suitable?

If you require a website to be built then you are suitable. We aim to provide a meeting to discuss and assess the viability of your requirments before any contract is signed. We can cater for a variety of needs and have an in-house team covering standard sites, graphics design and e-commerce solutions.

How long does it take?

Depending on your requirements our timescales range from 1 to 4 weeks for most projects. This is the development time after an agreement of work has been assessed. We aim to provide a timescale during our initial meeting and the average site can be live within a few weeks of commencing the development.

Can I leave Coulldown?

At Coulldown we do not lock you to our support or hosting. Should you wish to leave us for any reason we have a fair cancellation policy. A £30 fee for early termination of hosting applies. Moving your website designed by us to an alterative host is free providing the full cost of the website has been paid.

Who designs and build the sites?

All our sites and designs are built by our in-house team operating from our spacious office in Basingstoke. To arrange a meeting please contact us using via email or phone.

Do you offer support?

Support enquiries are given to all customers free of charge and who have an active hosting account. Should any excess work arrive from these enquiries we have predefined support packages which can be purchased and redeemed against any maintenance or updating of your site.

I still have questions?

If you still have any queries please get in touch using our contact page.